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Technical Support

Looking for technical support? Are you having an issue or a problem with your payment processor? Then you’ve come to the right place!

Bank of Merchant is here to support you in every step of payment processing! Whether you are having an issue with accessing your Merchant Account, using your Hardware, or there’s an issue with a transaction – we are here to help you.

When you work with Bank of Merchant, you’ll be assigned your very own technical support specialist. This is your representative! You can contact them about any technical difficulties or problems that you face with your payment processing system. Whenever able, they will discuss the problem with you and work to fix it to the best of their ability.  

We know that technical difficulties happen – with the use of different technologies and hardware, errors are bound to happen. That’s why our technical support specialists are always ready to troubleshoot and walk you through any problems you might be having. You are not alone in your payment processing!

Simply contact your designated care specialist directly or call the office of Bank of Merchant and we will set you up with the right person to help you.